Review: Intercontinental Presidente Guadalajara

Trip Report: 36 Hours in Mexico
Review: Alaska Airlines First Class SJC – GDL

Checking In

After a ~30 minute Uber ride from the airport, I arrived at the Intercontinental. The lobby lies under a large atrium that has a large skylight. When it’s sunny, the lobby is filled with light. However, there was a thunderstorm one morning and the lobby felt really dark and gray.

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Looking up while in the Intercontinental lobby

The lobby had a few separate sitting areas. This was my favorite:

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I checked in at the front desk. There was some sort of refrigeration conference happening at the same time, so there were always people and “iiar” signage in the lobby.

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The woman who checked me in noted that I was an IHG Club member and as thanks, gave me a … bottle of water. She also told me that she upgraded me to a club level room. As I was waiting, I noticed that maybe an elevator was under repair:

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or maybe he’s doing it for the gram

To the left of the check-in desk was a water filter in the shape of a Hershey’s kiss:

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And also the club lounge, which I did not use:

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The Room

I booked a standard room for 2 nights for a total of $282. My room was 1602, so I headed up to the 16th floor. As I got out of the elevator, I couldn’t tell whether to turn left or right, because the sign numbers did not include 1602. Though I did have a nice aerial view of the lobby.

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Then I found another sign for Club Rooms.

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This led me to a doorway where I had to insert my room key to gain access:

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When entering the room, the left side featured a closet with a safe.

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The right side of the room was dedicated to two beds and a couple seating options:

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There was a desk past the beds, on the left side:

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There were floor to ceiling windows behind the desk. The room offered a view of the hotel pool and the surrounding areas:

In fact, I arrived at the hotel just in time to catch the sunset:

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Sunset view from my room

The views continued in the bathroom, which was located behind and to the left of the desk.

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The bathroom featured a single sink, bathtub, toilet, and shower.

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The bathtub was impressive, though I didn’t use it (bathtubs, especially hotel tubs, seem so gross to me):

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Beautiful tub that is probably full of germs 🙃

In Room Dining

I ordered room service for breakfast both mornings. Below is the menu:

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The first morning, I called to order a continental breakfast. They delivered it in 15 minutes:

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The breakfast came with coffee, orange juice, wheat toast (+ butter and jams) and a fruit plate. It was delicious and reasonably priced. (OK, well it was overpriced for Mexico but reasonably priced considering how much I’ve paid for room service elsewhere).

The second morning, I placed an order for the “American Breakfast” via the door hanger. The meal was delivered promptly, but someone had added a checkmark for “Chilaquiles” which I definitely did not order. Kinda sketchy but they removed it off my bill.

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Bottom Line

As a business traveler, I was comfortable at this hotel. However, it’s a bit pricey considering the area. If I were to return to Guadalajara, I’d probably stay in an Airbnb.

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